• Maintains employee- related database/s by ensuring that the details are up-to-date
• Updates attendance register and ensures accuracy of the records
• Prepares individual employee file during on boarding and keeps them updated by filing essential documents / records accordingly
• Keeps and updates soft copies of all employee passports, employment cards, and emirates ID
• Prepares induction pack for new staff. Ensures that all points in employee on-boarding checklist are covered.
• Orders uniforms for new staff if required. Maintains the uniform supply/ inventory.
• Orders pantry supplies on a monthly basis. Keeps the inventory to ensure adequate availability of stocks.
• Orders stationery supplies and maintains the inventory
• Generates headcount reports and submits them in a timely manner as required by global Accounting and global Human Resources
• Renews post office box annually. Bears a post office representative card in order to collect parcels/ documents for the company
• Reviews monthly laundry invoice and solve discrepancies, if any
• Works closely with Human Resources colleague with regards to facility-wide records management
• Creates posters for employee events, communications, and announcements. Tidies up Human Resources group email.
• Renders support to Human Resources colleague during recruitment of hourly and junior weekly staff
• Books hotel accommodation for visitors and tickets for business travel. Assist Neovia Dubai employees on visa – related requirements as needed for business travel.
• Functions as receptionists whenever required in Dubai
Call Center Agent wanted in Abu DhabiJOB REQUIREMENTSShould have working experience of 2 to 5 years.Male individuals needed.Should have the ability to speak Arabic.Strong product knowledge.Active listening skills needed.ROLES & RESPONSIBILITIESAnswering calls from clients.Responding efficiently and accurately to callers.Explaining possible solutions and ensuring that clients feel supported and valued.Confirming or clarifying clients' information.Building lasting relationships with clients and other call center team members.Understanding and striving to meet or exceed call center metrics.Making sales or recommendations for products or services that may better suit client needs.
Experienced Client Relations Executive needed in Dubai UAE.JOB REQUIREMENTSThe applicant must have working experience of 2 to 5 years in a sales position or client relations experience.A valid Driver's license is a key requirement needed for this position.The candidate should have a bachelor's degree in a relevant academic discipline.Only Female Filipino candidates meet the eligibility requirements.The candidate must have a strong understanding of the client and business needs and anticipate the future needed.ROLES & RESPONSIBILITIESThe candidate is responsible for conducting face to face client needed throughout the year.
JOB REQUIREMENTSApplicant must be computer literate.Proactive with the ability to respond quickly.Should be very organized.Candidate should be confident and fluent in communication.Can be able to multi task and respond quickly.Should have a good positive attitude.Team working abilities are also greatly required.ROLES & RESPONSIBILITIESContacting potential and existing customers to inform them about a product or service.Attending to questions about products or company.Taking record of customer information.Storing records of calls and sales.Supporting the marketing manager in day to day activities.BenefitsSalary: AED 2001-2500Accommodation and transportation
JOB REQUIREMENTSShould be very attentive to details.Able to communicate clearly and effectively.Applicants with positive attitude are needed.Candidate with excellent customer service skills are desired.Should have an excellent telephone etiquette.Sales or call center experience is desirable.ROLES & RESPONSIBILITIESBuilding excellent customer relationships.Responsible for communicating information to the business.Presenting and selling the latest solutions to clients.Handling different customers in an appropriate manner.BenefitsSalary 2,000 to 3,200.Accommodation and transportation
Call Center Agent cum telemarketing wanted in DubaiJOB REQUIREMENTSExperienced candidates needed.Good computer skills with knowledge of Ms office.Excellent telephone skills.Should be polite with good phone handling skills.Ability to work under-pressure.Asians of Indian, Pakistani, Nepali or Filipino nationality required.Superior communication skills.Should be smart and well-groomed.Must be exposed to a multicultural environment.ROLES & RESPONSIBILITIESResponding to customer's emails and answering phone calls.Resolving customer's complaints.Should provide product and service information to customers.BenefitsAccommodation and transportation
Wanted Customer Service and Telemarketer based in target in DubaiOnly the female applicants are required thus they should send in their applications for the roleApplicants wanted should be having at least 1 to 2 years' experience in the same or similar domainThe candidates should be having their own visa or two months time period of minimum visa validityIndividuals wanted should be having a good command in written and spoken English, Hindi & MalayalamThey should be possessing a polite and excellent telephone etiquette and the ability to multi task
Urgent requirement of a full time experienced male customer service representative in Dubai UAE in a facility management company.Salary is of AED 2500 and 10% commission.JOB REQUIREMENTSSelected candidates should have a working experience as a customer service representative in the same field or related for a period o 1 to 2 years.Ideal applicants should be MBA graduates or have any degree to apply for th vacancy.Preferred candidates should have a good communication skill both verbal and written to be able to talk to clients.Interested applicants should have a good phone contact handing skill and listen skill.Candidates should have ability to multi task and also manage time effectively.Applicants should have a good track record of over achieving quota.
JOB REQUIREMENTSFemale and male applicants .Candidate of any nationality can apply.Creativity is needed.Excellent in managing social media.Should have a background of beauty products and services.ROLES & RESPONSIBILITIESWill be responsible for Managing all social media accounts, posts, marketing and offers.Booking and confirming appointments via phone, email and social media channels.Responsible for welcoming clients,and informing assigned beauticians of their arrival.Processing transactions (cash and credit cards) and issue receipts.Will be in charge of answering questions about services and scheduling appointments based on availability.Cross-selling services and products when appropriate.Maintaining a tidy fresh reception areaOrder business cards, brochures and stationery
A full time Customer Care Executive urgently wanted in a Dubai based firm.ROLES & RESPONSIBILITIESTo keep and maintain customer records of transactions and interactions.Attending and resolving customer inquiries and complaints.To provide detailed information about the servicesHandling phone calls,Internet and face to face interactions with customers.To evaluate customer requirements and specifications.JOB REQUIREMENTSCandidates with minimum 1-2 years experience in Customer Care roles.Good personality and confident.Should be polite and having telephone etiquette skills.Good customer care skills.If interested submit your CVs.
JOB REQUIREMENTSAbility to work flexible timing and work schedules to suit the job requirements.Should also have academic qualifications of a bachelors degree or a diploma in a related field.Candidates with experience in patient accommodation, billing and health insurance in a health care set up.Emirati freshers are also welcome to apply for this position.ROLES & RESPONSIBILITIESResponsible for handling complaints, queries and issues of customers.Candidates have a role of handling emails, phone calls and other relevant communications.Should also ensure that effective and efficient customer service is provided all times.
Customer Services cum Sales
• Preferably Asian nationality from Indian, Pakistan, Nepal, Sri lanka and Philippine Nationality
• Smart, Positive and Well-organized individual
• Good communication skills (written, verbal and listening in particular)
• Excellent organizational and time-management skills
• Proficient in MS Office packages
• Nationality Indian Pakistan Nepal srilanka Philippines
Salary 2,200 to 3,200 plus accommodation and transportation
Kindly send your CV and we will contact the qualified for interview.
A supermarket in Ajman UAE is in need of a full time experienced customer service.JOB REQUIREMENTSPreferred candidates should have a strong communication and negotiation skill to be able to convince clients to purchase goods.Selected applicants should have detail oriented and works with a high degree of accuracy for the supermarket.Ideal candidates should have ability to multi task to be able to do different jobs at the same time .Interested applicants should have ability to handle confidential financial and personal information appropriately .Candidates should have ability to tactfully handle stressful and difficult situations that may be met at work.Applicants should have ability to possess strong problem solving skills to be able to solve complex problems that may be met during work.
A full time experienced call center cum receptionist is needed in UAE.ROLES & RESPONSIBILITIESSelected candidates should be able to answer customers quires for our on line shop and resolve any problem an also determine eligibility by comparing client information to requirementsIdeal applicants should be able to establish policies by entering client information confirming pricing and also informs clients by explaining procedures, answering questions, providing information.Preferred candidates should be able to maintain communication equipment by reporting problems and also maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.Interested applicants should be able to update job knowledge by studying new product descriptions, participating in educational opportunities.Candidates should be able to accomplish sales and organization mission by completing related results as needed and also exhibit good spoken and written communication skills, in both and English.Applicants should be able to maintain close working relationships across all departments,build strong working relationships across the Customer Care Center team.BenefitsSalary 2,500 to 3,200 plus accommodation and transportation.Apply if interested.
Customer Service cum Receptionist needed in Dubai UAE.JOB REQUIREMENTSThe wanted candidate must be professional, smart with previous working experience in customer service.Clear communication skills aimed at understanding customers’ needs and providing corresponding services.Proven ability to grasp product knowledge and relay product information in a concise but potent manner.Detail-oriented and efficient in providing customer service in adverse situations.Excellent body language targeted at providing customers with a positive image of the company.
JOB REQUIREMENTSA bachelor degree in a relevant discipline is desirable.Should have proven customer support experience or experience as a client service representative(CV).Good computer skills are needed.Exceptional client facing and customer service abilities.Should also have a good telephone manner.ROLES & RESPONSIBILITIESManaging large amounts of incoming calls.Generating sales leads.Identifying and assessing customers’ needs to achieve satisfaction.Building sustainable relationships and trust with customer accounts through open and interactive communication.Providing accurate, valid and complete information by using the right methods/tools.Meeting personal/customer service team sales targets.Handle customer complaints, providing appropriate solutions and alternatives.Making customer follow ups.Keeping records of customer interactions.Processing customer accounts and filing documents.Following communication procedures, guidelines and policies.BenefitsSalary: AED 3,000.Employment visa