Service Advisor vacancy in Dubai, United Arab Emirates.
Service Advisor required in Dubai
Working experience of at least 3 years in luxury vehicles.
Must be proficient in computer use with strong knowledge of Ms Windows Operating system.
Proficient in Verbal and written English.
Extensive knowledge of automotive systems such as Autoline, SAAB and Oracle system application.
Should have wide knowledge in warranty conditions.
Must be experienced in cross-sales and up-sales targets.
Academic qualifications of a diploma in Mechanical or Automotive Engineering.
ROLES & RESPONSIBILITIES
Receiving customers and scheduling service appointments.
Listening to the customers problems and directing them to the available mechanic.
Explaining repairs to customers.
Should translate customers’ problems into standard repair terminologies.
Providing mechanical advise to customers.